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How to Get a Police Report if They Don’t Respond to Your Crash

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Police officers are tasked with enormous responsibilities on a daily basis, and unfortunately do not always have the resources available to respond to every call for a minor collision.

This is why it is important to learn how to obtain a police report in the event you’re involved in a crash and the authorities are unable to respond. Knowing how to handle such a situation before it occurs is in your best interest.

How to Obtain a Police Report in Austin, Texas

You may file a police report over the phone by calling Teleserve at 3-1-1. If your area code is anything other than (512), the number to 3-1-1 is (512) 974-2000. If you’d like to contact a particular police employee or unit, call (512) 974-5000.

In addition, you may also be required to complete the Blue Form. This form is often required of drivers when one of the following conditions exists:

  • The collision is not investigated by a law enforcement officer,
  • The apparent damages do not exceed $1,000, or
  • When the collision did not result in any injuries or deaths.

Crash Reports vs. Police Reports

After you’ve filed your report, you will be able to retrieve it through the LexisNexis database, available in both English and Spanish.

You may also buy a crash report at the Main Police Headquarters, which can be found at:

715 E 8th St.

Austin, TX 78701

Report Sales operate Monday through Friday, 8:30 am to 4:00 pm. You must have a case number in order to obtain a copy of your crash report in person.

Note: Crash reports are not available on the Austin Police Department (APD) Incident Report Database.

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