woman with leg cast looking confused at insurance claim denial in mail

My Insurance Claim Was Denied. Now What?

When you’re injured in a car accident, you expect the insurance company to help pay for your medical bills, whether it be your own insurance company or the company of the at-fault driver.


You did everything you were supposed to do - you filed a claim, cooperated with the insurance company, and provided all the documentation asked of you. However, your claim was still denied, leaving you with the stress and uncertainty of all those bills.

Why Your Claim Was Denied

Insurance companies will always be looking for a way to avoid paying compensation. When you purchase insurance, your policy acts as a contract that your insurance company is legally obligated to uphold (duty to act in good faith). The unfortunate reality is that this is not always the case.


If your claim is denied, you and your personal injury attorney will first need to determine why your claim was denied. Sometimes, a denial is simply a mistake. However, more often than not, the insurance company will make the claim that you are not covered under the policy.

Appealing Your Denial

Once you know why your claim was denied, your personal injury attorney will help you gather the evidence needed to provide your side of the story and show that you deserve the compensation that the insurance company denied you.


The last step is to appeal your denied insurance claim, which your personal injury attorney can also help you do. This involves taking all the evidence you gathered and directly showing that it contradicts the insurance company’s reason for denying your claim.

Contacting a Personal Injury Attorney

If the insurance company is refusing to act in good faith and uphold your insurance contract, you can sue in order to obtain the compensation you are entitled to.


It’s important to remember that just because your claim was denied does not mean that you are not legally entitled to receive compensation for your injuries. Many times, having an experienced legal advocate on your side will work in your favor to have the insurance company pay up. If not, your personal injury attorney should be willing to go to court to protect your rights.


Don’t let the insurance company take advantage of your rights to fair compensation. Contact Briggle & Polan at (512) 400-3278 for help pursuing your personal injury case further.