insurance adjuster and claimant

Can an Insurance Company Record Our Conversation Without Permission?

There are various ways that insurance companies try to protect their profits, and these tactics can often be confusing for you to understand. One of the things you may encounter is a situation where an insurance adjuster informs you that a call will be recorded for training and quality purposes. In other situations, the adjuster may ask permission to record your statement.

Before you make any statements on record, there are a few important things you should know about this tactic.

The Reason for a Recorded Statement

While insurance adjusters claim they just want your statement on record, they are taking a close look at everything you say and how they can use it to protect profits. The recorded statement is an insurance company’s hope that you’ll say something that they can use against you later, and recording it is their proof of what you said.

For instance, if you say “I don’t remember” about a particular situation that would help establish liability, it may be used against you. If an insurance adjuster asks for a recorded statement of your accident, it’s vital for you to recognize your rights.

Never Go Through It Alone

A recorded statement can seem like it’s nothing, but it can have a pretty big impact on your case. As such, you have the right to have legal counsel during this process to help protect your rights. If the adjuster asks for a recorded statement, make sure you tell them you would like to have your lawyer present for all questions.

Having legal counsel protects you from saying something that an insurance adjuster can use against you later. It’s vital to have someone on your side explaining your rights when asked a question and help you provide answers that continue to protect your right to pursue compensation.

At Briggle & Polan, PLLC, we know how difficult it can be to deal with insurance adjusters after an accident. Our Austin car accident lawyers make it our top priority to safeguard your rights throughout the process. We go above and beyond to pursue the compensation you need and deserve, helping you make the right decisions along the way.

Call us today at (512) 400-3278 for a free consultation.